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PRIVACY POLICY

Effective Date:  July 8, 2024

Last Updated:  July 8, 2024

This Privacy Policy explains how Flat Stickley ("Flat Stickley," "our," "we," and "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website ("Site"), contact our customer service team, engage with us on social media, or otherwise interact with us (collectively, the "Services"). When you use our Services, we gather certain details about your device, your interactions with the Site, and information required to process your transactions. In this policy, "Personal Information" refers to any data that can uniquely identify an individual.

If you have any questions, please contact us using the information below. You are welcome to print a copy of this Privacy Policy. If you have a disability and need this Privacy Policy in an accessible format, please email us at flatstickley@gmail.com. Note that this Privacy Policy does not cover Personal Information collected in the context of your employment or contract work with us; that information is governed by our Workforce Privacy Policy. Please take the time to read this Privacy Policy carefully to understand our practices and procedures. By accessing our Site, using our Services, or providing us with your Personal Information, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please do not use our Site or Services and do not provide us with your Personal Information.

 

PERSONAL INFORMATION WE COLLECT

We gather the following types of Personal Information with your consent or as permitted by law based on your interactions with us. We collect contact information such as your full name, mailing and shipping addresses, email address, and phone number. Additionally, we collect identifiers including Social Security number, driver's license number, military ID, passport number, state ID card number, I-9 documentation, tax or national ID number, internet protocol (IP) address, account usernames and passwords, signature, and social media usernames.

 

We also collect financial information such as credit card details, payment card number, expiration date, CVV code, and billing address. Moreover, we keep records of products or services you have purchased, considered, or shown interest in, along with your purchasing history. Information about your online activities, including IP address, website cookies, browsing history, interaction with advertisements, and the time you spend on our site, is also collected. We gather data on the general area or region from which you access our sites. Furthermore, we use data from the above categories to draw inferences about you, such as your preferences, behavior, and attitudes.

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information through various means. For one, we directly receive details from you, such as your contact information, identifiers, personal traits, financial data, commercial records, and any audio or visual data you share for instance, when making a purchase in our store or subscribing to our newsletter. We also automatically collect data when you visit our sites, including identifiers, location data, and internet usage information, using methods like browser cookies. 

WHY WE COLLECT PERSONAL INFORMATION

We utilize personal data for a variety of business and commercial purposes. For the provision of our products and services, we collect contact information, identifiers, financial details, and commercial data. This allows us to fulfill contracts, process payments, and provide updates and reports, such as collecting your physical address for shipping. For transactional purposes, we use contact information, identifiers, financial data, and commercial information to communicate with you, offer customer assistance and technical support, manage contracts with our vendors, clients, and service providers, and support business activities like tax services.

 

In our daily business operations, we handle contact information, identifiers, personal characteristics, financial data, audio/visual materials, sensitive information, and inferences. This is essential for record-keeping, planning, budgeting, staff management, database administration, surveys, evaluations, reports, compliance, regulatory audits, investigations, disciplinary actions, and ethical reporting. For analytical purposes, we use identifiers, internet or electronic usage data, geolocation data, commercial information, and inferences. This helps us analyze preferences, trends, and statistics to create aggregated statistical data and other information that we or our business partners may use to enhance our services.

For marketing and promotional objectives, we collect contact details, identifiers, financial data, internet or electronic usage information, geolocation data, and inferences. This data helps us enhance our marketing strategies, conduct market research, find potential customers, manage customer relationships, administer promotions, and deliver information about our offerings, including personalized marketing messages. For example, we may collect your phone number or email address to send marketing communications or personalized service-related notices and promotional content.

 

To maintain and improve our Sites, we use identifiers, geolocation data, and internet or electronic usage data. This enables us to enhance site functionality, diagnose technical and service issues, and administer our digital platforms. In developing and refining our products and services, we utilize contact information, identifiers, financial data, commercial information, personal characteristics, internet or electronic usage data, audio/visual data, and inferences. This helps us create new products and services, as well as analyze and improve our current offerings.

 

For security and fraud prevention, we use contact details, identifiers, personal traits, financial information, commercial data, internet or electronic usage information, audio/visual data, geolocation data, sensitive information, and inferences. This helps us protect our company, employees, sites, premises, assets, products, services, and intellectual property from fraud, theft, and misconduct, enforce our policies and terms, conduct vendor due diligence, and prevent fraud by verifying the identity of business partners.

 

In legal matters, we utilize contact information, identifiers, personal traits, financial data, commercial information, internet or electronic usage data, audio/visual data, geolocation data, and inferences. This helps us fulfill legal obligations, handle reporting requirements, defend against legal claims, and protect our company, property, employees, business partners, and others through legal proceedings.

 

Additionally, we may use contact details, identifiers, personal traits, financial data, commercial information, internet or electronic usage data, audio/visual data, geolocation data, and inferences for other purposes that we may communicate to you.

HOW WE DISCLOSE PERSONAL INFORMATION

We share personal information under various circumstances to support our operations and business needs. Service providers, including vendors handling cloud hosting, payment processing, order fulfillment, email delivery, marketing, insurance, application processing, operating systems, transportation, and customer support, may receive such information to perform their tasks. Professional service providers like lawyers, bankers, tax consultants, auditors, and insurers also access this data when necessary. In some instances, these vendors may collect the information directly from you on our behalf.

 

Additionally, we may share personal information with our current and potential future subsidiaries, affiliates, or their successors, encompassing details like contact information, personal identifiers, financial data, commercial information, internet usage data, audio/visual data, geolocation data, and inferred information. Our analytics and advertising partners, including social media platforms, also receive personal information to provide us with marketing and analytical services. This shared data may include identifiers, commercial information, internet usage data, and inferences.

We share personal information with government and regulatory bodies, including law enforcement, tax authorities, and public agencies, whenever necessary to comply with applicable laws, regulations, legal proceedings, or other obligations. This includes collaborating with law enforcement when appropriate, seeking legal remedies, minimizing risks, and protecting our contracts, legal rights, and the rights of others, including responding to claims made against us.

 

In corporate transactions, we may disclose information to potential investors, buyers, merger partners, and their advisors under circumstances such as selling or considering the sale or transfer of our business or assets, engaging in reorganizations, mergers, sales, joint ventures, assignments, transfers, or other changes in ownership or operations, or when seeking investments. We may also disclose personal information for other reasons that we may disclose to you, including instances where you provide consent or instruct us to disclose your information.

Our business operates using the Wix.com platform for hosting services. Wix.com provides the online framework through which we sell our products and services to you. Your personal information may be stored in Wix.com's data storage, databases, and their general applications. Wix.com secures your data on servers protected by firewalls. All payment gateways offered by Wix.com and utilized by us comply with PCI-DSS standards mandated by the PCI Security Standards Council. These standards are endorsed by major credit card companies like Visa, MasterCard, American Express, and Discover to guarantee the secure handling of credit card information by our store and its service providers.

WE COMBINE INFORMATION

We aggregate information gathered from various sources, including publicly available data, to generate inferences and profiles about you. This may involve combining offline data with online data, information collected from third-party websites, and data from different devices such as computers and mobile devices. Additionally, we may integrate information obtained from third parties with our existing records.

SENSITIVE PERSONAL INFORMATION

Regarding sensitive personal information, unless specifically requested, we advise against sending or disclosing sensitive details through the sites or otherwise. This includes items such as Social Security numbers, taxpayer identification numbers, passport numbers, driver's license numbers, credit or debit card details, financial account numbers, credit history, information on race, religion, ethnicity, sexual life or orientation, medical or health information, genetic or biometric data, biometric templates, political or philosophical beliefs, membership in political parties or trade unions, background check data, criminal records, or information related to other judicial or administrative proceedings.

HOW LONG DO WE KEEP PERSONAL INFORMATION

We will retain and use your information for as long as necessary to fulfill our service obligations to you and provide products, as well as to meet our legal requirements, settle disputes, and enforce our agreements. If we process personal information for marketing purposes, we will continue until you request cessation, and for a short period thereafter to implement your requests. Additionally, we maintain a record of your preference to not receive direct marketing to ensure future compliance. Our retention policies are guided by various criteria: the duration needed to deliver our services and manage business operations effectively, the need to safeguard our business and mitigate risks, contractual or legal obligations mandating retention, specific legal retention periods, agreements with individuals for longer retention, sensitivity of the data, and the initial expectations for data retention at the time of collection

COOKIES, ANALYTICS, AND OTHER TRACKING TECHNOLOGY

We want you to be aware that certain online tools help us recognize and assist you when you visit our site. We collect and store specific types of information during your visits. When you access our site, we and our partners may place small data files on your computer or device. These files could include web beacons, cookies, clear GIFs, pixel tags, e-tags, log files, or other local storage methods provided by your browser or related applications. These tracking technologies, often referred to as cookies, help us understand user navigation, page views, content access, and service requests on our site. They also allow us to remember your preferences and profile information and gather general usage statistics.

 

If you wish to remove or block cookies, you can adjust your browser settings. You can find more information about cookies and instructions on how to manage them on different web browsers at www.allaboutcookies.org. To learn more about interest-based advertising, tracking technologies, and how to opt out, visit http://www.aboutads.info/choices. 

Our company is hosted on the Wix.com platform, which utilizes cookies for various essential purposes. These include offering an excellent user experience for visitors and customers, identifying users who register on our site, monitoring and analyzing the performance and efficiency of the Wix platform, and ensuring the security and safety of our website. To see the cookies that Wix uses on all sites, including ours, visit https://support.wix.com/en/article/cookies-and-your-wix-site.

GOOGLE ANALYTICS


We use Google Analytics for our analytics needs. Note that third-party services like Google Analytics may place cookies or use other tracking technologies and have their own policies for collecting and storing data. These external practices are not covered by our Privacy Policy. For details on how Google uses data when you visit our site, visit www.google.com/policies/privacy/partners. To opt-out, Google offers a tool at https://tools.google.com/dlpage/gaoptout.


OTHER WEBSITES 

Our website may have links to other websites or applications that have privacy practices distinct from ours. If you provide personal information to any of these websites or applications, your information will be governed by their respective privacy policies. We advise you to thoroughly review the privacy policy of any website or application you visit or use.

SECURITY

We adhere to industry standards to safeguard the personal information entrusted to us and have implemented practical technical, organizational, administrative, and physical measures for its protection. However, please note that no method of transmission over the internet or electronic storage is completely secure. Consequently, we cannot guarantee absolute security and recommend exercising caution when using websites and sharing information.

SITE NOT INTENDED FOR CHILDREN

Our sites and services are intended for adults and are not directed towards children. We do not collect or disclose personal information about individuals under the age of 13.

COMMUNICATION

We may use your personal information to get in touch with you regarding your account, troubleshoot issues, resolve disputes, collect payments, seek your opinions through surveys, send company updates, or for other necessary reasons to enforce our User Agreement, comply with national laws, and uphold any agreements we have with you. To do this, we may contact you by email, phone, text message, or postal mail.

 

Additionally, we may use your personal information for marketing purposes. You can opt out of receiving marketing or advertising emails by following the instructions in the communications you receive from us. Alternatively, you can request to opt out by contacting us at flatstickley@gmail.com. Once we process your opt-out request, we will cease using your information for such purposes at no cost to you. If you opt out of marketing messages, you will still receive communications from us related to your relationship with us where permitted by law.

PROCESSING IN THE UNITED STATES 

If you are accessing our website or services from outside the United States, please understand that any information we collect about you will be processed in the United States by Flat Stickley, our service providers, or affiliates. By using our website or services, you acknowledge that your personal information may be transferred to and processed in jurisdictions outside your own, as outlined in our privacy policy. It's important to note that data protection laws and regulations governing your personal information in the United States or other jurisdictions may differ from those in your country of residence, and the level of protection provided by U.S. laws may not be equivalent to those in your own country.

CONTACT US

For questions about our privacy practices or to manage your personal information (including access, correction, deletion, or withdrawal of consent), please email us at flatstickley@gmail.com.

UPDATES TO OUR PRIVACY POLICY

Our privacy policy is subject to occasional updates, which we may make without prior notice. To stay informed about how we collect, use, and disclose your information, please review it periodically. Any revisions will be effective immediately upon posting, and we will indicate the date of the last update above. If there are significant changes that impact your rights, we will provide additional notification as required by law. 

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